Privacy Policy

1. Information We Collect

We may collect information that you choose to provide when you contact us, request a quote, or ask for samples. This may include your name, company name, business email address, telephone number, country, product requirements, drawings, and the content of your message.

When you use our website, technical information may also be collected, such as your IP address, browser type, device information, pages visited, referring pages, and approximate location derived from technical data. The information collected depends on your browser settings, consent choices, and the tools active on our website.

2. How We Use Information

We use personal information to respond to inquiries, prepare quotations, discuss product specifications, arrange requested samples, provide customer support, operate and secure our website, and meet applicable legal obligations.

Where permitted, we may also analyze website performance and measure the effectiveness of our marketing. We do not use your inquiry details for unrelated purposes without an appropriate legal basis.

3. Legal Bases for Processing

Where the GDPR or UK GDPR applies, we process personal information on one or more applicable legal bases, including taking steps at your request before entering a contract, performing a contract, complying with legal obligations, pursuing legitimate interests such as website security and responding to business inquiries, or obtaining your consent where required.

You may withdraw consent at any time where processing relies on consent. Withdrawal does not affect processing that was lawful before withdrawal.

4. Cookies and Tracking Technologies

Our website may use essential cookies to support basic functions and, where enabled, analytics or advertising technologies to understand website use and measure campaigns.

We may use Google Analytics 4 and Google Ads, subject to our active website configuration and applicable consent requirements.

Where required by law, non-essential cookies and similar technologies will be used only after you make an appropriate consent choice.

You can manage cookies through your browser and, if available, the Cookie Settings control on our website.

Important: The Cookie Settings link above is a placeholder. Connect it to your consent-management plugin before publishing, or remove that link if no preference control is available.

5. How We Share Information

We may share limited personal information with service providers that help us host and maintain our website, deliver email, process inquiries, analyze website use, or provide advertising measurement.

Such providers process information according to their roles and applicable agreements.

We may also disclose information when required by law, to protect our rights, or as part of a lawful business transaction.

We do not sell personal information in exchange for money. Depending on applicable privacy law, some advertising-related disclosures may still qualify as “sharing” or a “sale”; any required notices and opt-out methods must reflect our actual practices.

6. International Data Transfers

Because we serve international customers and may use service providers in different countries, personal information may be processed outside your country of residence.

Where required, we use appropriate safeguards for international transfers, such as applicable contractual protections.

7. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including managing inquiries, maintaining business records, resolving disputes, and meeting legal requirements.

Retention details: [Insert verified retention periods or criteria for contact-form inquiries, email correspondence, analytics data, and customer records.]

8. Data Security

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, and disclosure.

No internet transmission or storage system can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of your personal information; object to or restrict certain processing; withdraw consent; or opt out of certain advertising-related data uses.

You may contact us using the details below to submit a request.

We may need to verify your identity before responding. Where applicable, you may also lodge a complaint with a relevant data protection authority.

We will not discriminate against you for exercising rights protected by applicable law.

10. Children's Privacy

Our website and business services are intended for business users and are not directed to children.

We do not knowingly collect personal information from children through services directed to them.

11. Changes to This Policy

We may update this Privacy Policy when our services, technology, or legal obligations change.

The “Last updated” date at the top indicates the latest revision.

We will provide additional notice when required by applicable law.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact: